Terms and Conditions of Use

1. Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale contained in this screen and expressly accept them without reservation.

These general conditions of sale govern the contractual relationship between the customer and ATLANTIC SCENTS LTD. These terms and conditions shall prevail over all other conditions contained in any document, unless prior written consent.

2. Products

The photographs illustrating the products attempt to accurately detail the content of the product. If there is any error in them, it will not be the responsibility of ATLANTIC SCENTS LTD. The products presented by ATLANTIC SCENTS LTD are generally available in our warehouse, except in case of an exceptional stock break, in which case customers will be notified immediately.

3. Order

The orders are to go to the www.bolesdolor.co.uk website

The automatic registration systems will store the date and content of the order that the client makes. ATLANTIC SCENTS LTD confirms the acceptance of the customer's order to the email address specified by the customer. The sale will be made prior to confirmation of the order.

ATLANTIC SCENTS LTD reserves the right to cancel any order of a customer with which there is a dispute over the payment of an earlier order. The information provided by the buyer when placing an order is as follows: if there is an error in the address of the recipient, the seller is not responsible for the failure of delivery of the product.

4. Delivery

After confirmation of the order, ATLANTIC SCENTS LTD undertakes to deliver to its bearer, all items ordered by the buyer within a maximum period of 30 calendar days, to the extent that the requested products are in stock at the time of The validation, although the normal thing will be to deliver at least 80% of the order within the committed period of 24-48h. For deliveries outside of Spain, the customer agrees to pay all taxes on the importation of goods, customs duties, value added taxes and other taxes payable according to the laws of the country receiving the order. All orders made on the WEB are intended for the personal use of customers, customers or recipients of the products. The resale by the client of partial or complete products is strictly prohibited. The delivery will be done by private carrier or by mail depending on the weight and volume of the articles. The delivery is made by direct delivery to the recipient or, failing that, another person authorized by the customer. Any delays do not entitle the buyer to claim damages or reimbursement of the shipping costs incurred. Deliveries in Spain are carried out by the Transport Company available and selected during the purchase. For deliveries outside of Spain, deliveries are made by international postal services. It is considered cases of force majeure freeing the seller of his obligation to deliver, war, riots, fires, strikes, accidents and the impossibility of being supplied. Goods always travel at the expense of the recipient. Always check your package on arrival. You have 48 hours to file a claim to the company in the event of a failure or is damaged.

For reasons of availability, an order can be supplied several times to the customer. The customer only pays for a single delivery. If the customer wants 2 places of delivery, place 2 orders, with shipping costs.

In the case of a technical product, the customer should pay special attention to check the correct functioning of the delivered appliance, read the instruction manual provided.

In case of defects, the buyer has the right to return under the conditions established in this document.

5. Cancellation - Cancellation

Before returning any product the customer must inform the request for withdrawal to the Customer Service of the company within 7 days from the date of receipt of the order.

In case of change or return, prior agreement and sending a return number by ATLANTIC SCENTS LTD, the customer must return the new item (s), duly protected in its original packaging (s), intact, With all accessories, instructions, documentation. Shipping and return costs are borne by the customer, shipments against reimbursement are not accepted. In case of exercising the right of withdrawal, ATLANTIC SCENTS LTD is obliged to return the sums paid by the customer without charge, except shipping and return. The refund is refunded in its entirety within a maximum period of 45 days.

This right of return can not be accepted as complete products in a condition of resale in its original condition (packaging, accessories, manuals ...) with the original invoice. Incomplete, damaged or unclean returned items (including packaging) can not be returned or refunded.

6. Availability

Product offers are available within the limits of available stocks. In this framework, information on product availability is provided to customers at the time of placing their order. This information directly from suppliers ATLANTIC SCENTS LTD errors or modifications that are beyond the control of the company and can not incur liability. In case of unavailability of the product after placing the order, the customer will be informed by email or telephone as soon as possible and the customer can cancel the order as provided in Article 5.

7. Price

The prices of products sold by ATLANTIC SCENTS LTD are indicated in Euros with VAT included excluding the cost of preparation and shipping and valid provided they are present on the screen. All orders are payable in Euros. ATLANTIC SCENTS LTD reserves the right to modify its prices at any time but the products will be invoiced based on the rates in force at the time of order entry subject to availability at that time.

8. Payment

The price invoiced to the customer is the price indicated in the order confirmation sent by ATLANTIC SCENTS LTD

The price of the product is paid in euros, in cash on the day of the order.

The settlement of purchases can be done:

1. PAYPAL

2. STRIPE

The order validated by the client will be considered effective until ATLANTIC SCENTS LTD has given its consent. In case of rejection, the order will be automatically canceled. In addition, ATLANTIC SCENTS LTD reserves the right to reject any order from a customer with whom there is a dispute.

The WWW.BOLESDOLOR.CO.UK electronic payment center allows you to pay online through a secure bank server. The number and any other payment identification credit card codes are recorded exclusively at the Bank that manages the POS and are only known at any time by ATLANTIC SCENTS LTD.

In the case of payment by bank transfer, ATLANTIC SCENTS LTD proceeds to the delivery after receipt of payment (it is understood that all bank charges associated with the transfers are borne by the customer).

9.Litigation

This contract is subject to the law. ATLANTIC SCENTS LTD is not responsible for damages of any kind, tangible or intangible, which could result from a malfunction or improper use of the products sold. It is the same for all changes resulting from product manufacturers.

Claims will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain their situation. In case of litigation, ATLANTIC SCENTS LTD will try to contact the client for a friendly solution.

Otherwise, the Commercial Court of MADRID is the only competent, regardless of the place of delivery and payment method accepted.

10. Warranty

Products purchased at WWW.BOLESDOLOR.CO.UK are entitled to the points of this legal guarantee.

In all cases ATLANTIC SCENTS LTD is not responsible for non-compliance with the regulations and laws in force in the host country, ATLANTIC SCENTS LTD's liability is always limited to the value of the product in question, the value at the date of sale , Without possibility of appeal to the brand or the manufacturer of the product.

To know the steps to follow in the after-sales service for any problem or failure of a product that the customer can contact Customer Service at the following email: info@bolesdolor.co.uk (response In 48 hours)

It is essential to keep the original packaging of the items purchased during the warranty period.

To be entitled to the guarantee of the products is essential to keep the invoice of purchase.

The guarantees do not cover:

1. Replacement of consumables (batteries, bulbs, fuses, antennas, headphones, microphones, recording or reading heads ...)

2. Abnormal use or non-conforming products. The customer is invited in this regard to read carefully the instruction manual supplied with the products,

Faults associated accessories (power cables ...)

3. Defects and their consequences related to the use not according to the purpose for which the product is intended (professional, collective ...)

4. Defects and their consequences related to an external cause.

11. Intellectual Property

All texts, comments, works, illustrations and images reproduced in the WWW.BOLESDOLOR.CO.UK are reserved the copyright and the intellectual property and for the world. In this sense, and in accordance with the Intellectual Property Code, only authorized use is for private use, subject to different rules even more restrictive of the intellectual property code. Any other use constitutes an infringement and is punishable by virtue of the intellectual property without the prior written consent of ATLANTIC SCENTS LTD Any total or partial reproduction of the catalog or site of the company is strictly prohibited and will lead to prosecution.

12. Liability

The products comply with the Spanish legislation and the rules applicable in SPAIN.

The photographs, texts, graphics, information and reproduced characteristics that illustrate the products presented are indicative. If you have questions about ATLANTIC SCENTS LTD products, you can do so by contacting info@bolesdolor.co.uk or the telephone number posted on the site.

No items are sold to children. Even if objects are safe for a responsible adult, many parts can be swallowed or be dangerous to a child. Therefore, all elements of this site are intended exclusively for an adult audience. ATLANTIC SCENTS LTD is not responsible in case of an accident with a product purchased on the website for a child.

ATLANTIC SCENTS LTD is not responsible in the event that actions such as unavailability of product, force majeure, disturbance or total or partial strike of postal services and means of transport and / or communications, flood, fire and other reasons, delay the sending Of the product or the non delivery of the same.

ATLANTIC SCENTS LTD will not incur any liability for any resulting or indirect consequences of this, loss of business, loss of profits, loss of opportunity, damages or expenses that may arise from the purchase of products.

13. Legal Information

ATLANTIC SCENTS LTD complies with the current regulations established in Law 15/1999 on the protection of personal data, and other complementary legislation. By means of this Privacy Policy ATLANTIC SCENTS LTD informs the users of the WWW.BOLESDOLOR.CO.UK website of the treatment and uses to which the personal data collected on the web are submitted, in order to decide, free and Voluntarily, if they wish to provide the requested information.

COMPANIES reserve the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, practices of the sector or particular interests of society. In any case, the modifications will be communicated to the user in due time, as well as the moment in which they will begin to be effective.

TREATMENT OWNERSHIP

The personal data collected will be incorporated into an automated file, registered in the General Registry of Data Protection. Your data will be used to respond and answer any queries you may have. Likewise, as long as the user consents, they may be employed in the future to send you information about new features, variations and improvements that may occur.

The data collected will not be used in any case for purposes other than those indicated above. In any case, the user may, at all times, communicate to us his desire not to receive this type of communications, sending an email to the following address info@bolesdolor.co.uk

USER CONSENT

The user declares that he / she knows, consents and expressly authorizes the incorporation of his personal data to an automated processing of data, and to the use thereof with the purposes expressed in the previous section. Likewise, the user is obliged to keep his / her data updated, informing ATLANTIC SCENTS LTD of any changes that may occur on them, so that the data in our files always correspond to the real situation of the interested party.

USER RIGHTS

The user may exercise the rights of access, rectification, cancellation and opposition by accessing the website of the Data Protection Agency (www.agpd.es), or by contacting us through the following email address : Info@bolesdolor.co.uk

COMMUNICATION OF THE DATA

The communication with THE COMPANY through this means necessarily implies the consent for the assignment of the contact data of the user to the other companies previously identified.

DATA SECURITY

THE COMPANY has adopted in its information system the technical and organizational measures legally required, in order to guarantee the security and confidentiality of the stored data, thus avoiding, as far as possible, its alteration, loss, treatment or unauthorized access .

14. Contact ATLANTIC SCENTS LTD

 

ATLANTIC SCENTS LTD

Sudbury Stables - Sudbury Road.

Downham (ESSEX). CM11 1LB

UNITED KINGDOM

Info@bolesdolor.co.uk


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